November 2018 Announcements

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November 27, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Extreme Packs will be available via the Card Pack page.

Extreme Packs contain new units that offer bonuses to those participating in the Give & Take: A Woman's Scorn event!

These packs will be available starting on November 27, 2018, post-maintenance and end on December 3, 2018 at 10:00 pm PST.

Additionally, event items will come bundled with some purchases of these packs.

2) The limited-time event, Give & Take: A Woman's Scorn, begins today!

A Woman's Scorn will be available starting on November 27, 2018, post-maintenance and end on December 3, 2018 at 10:00 pm PST.

Schedule and content pertaining to the above may be subject to change without prior notice.

3) Gameplay Issue for Android Users during the Kiss of the Dragons event

On November 26, 2018 from approximately 9:45 pm PST, we encountered an issue that prevented Android players from logging into the app.

We are currently investigation the cause, but believe that the issue has been resolved.

We apologize for the inconvenience that this issue has caused and would like to offer the following recompense to all of those affected:

Potion x 3 to all Android players who were participating in the Roll the Dice: Kiss of the Dragons event.


■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


November 20, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Roll the Dice: Kiss of the Dragons event!

These packs will be available starting on November 20, 2018, post-maintenance and end on November 26, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

2) The limited-time event, Roll the Dice: Kiss of the Dragons, begins today!

Kiss of the Dragons will be available starting on November 20, 2018, post-maintenance and end on November 26, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to the above may be subject to change without prior notice.

3) 12★s, OP, and LP Conversion

There was an issue where some 12★s were still not giving the correct amounts of LP / OP when converted.

This issue has been rectified, and players who encountered this error have had any remaining points added directly to their accounts.

We apologize for the inconvenience this issus has caused. 4) Individual PR Rewards in the In Elysium Event

As described in the post-maintenance change log for 11/13, there was an issue preventing some players from receiving Individual PR Rewards after 12:00 am PST on November 13, 2018. Those rewards have been distributed with the following changes:

・ Any Gold Medals distributed via these rewards have been converted to Potions instead.

Thank you for your understanding.


■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


November 19, 2018

■Notice for Maintenance

Thank you for playing FANTASICA!

We will be performing system maintenance on November 19, 2018 from 10:00 pm to November 20, 1:00 am PST/PDT to prepare for a system update.

During this time, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will be affected by maintenance on the date above.

1) Event: The Fantasica Chronicles: In Hot Water will draw to a close.

2) Event: Battle Calls: The Goddess Descends will draw to a close.

3) Card Packs: Series Packs will no longer be available.

4) Card Packs: One Shot Packs will no longer be available.

5) Card Packs: Three Step Packs will no longer be available.

6) Card Packs: 5★ Plus Packs will no longer be available.

We apologize for any inconvenience this downtime may cause.


★Important! Please Read!★

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


November 13, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Series Packs will be available via the Card Pack page.

Series Packs contain new units that offer bonuses to those participating in the Fantasica Chronicles: In Hot Water event!

These packs will be available starting on November 13, 2018, post-maintenance and end on November 19, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

2) The limited-time event, The Fantasica Chronicles: In Hot Water, begins today!

In Hot Water will be available starting on November 13, 2018, post-maintenance and end on November 19, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to the above may be subject to change without prior notice.

3) 11★ Unit Frame Borders

Previously, 11★s have had two types of frame borders: one for reward-specific units, and one for non-reward specific units.

We will be releasing future 11★s with the reward-specific borders to give the artwork a bit more room to breathe.

We hope you enjoy the change.

4) Leana's Shop 12★ Conversions

We uncovered an issue where 12★ monsters and units were not giving the intended amount of LP when converted.

This issue has since been rectified and 12★s should give the following amounts of LP:

Units: 63000 LP Monsters: 75000 LP

We apologize for any inconvenience this may have caused.

5) Individual PR Rewards in the In Elysium Event

There was an issue preventing some players from receiving Individual PR Rewards after 12:00 am PST on November 13, 2018.

We have identified the problem, but a fix (and your rewards), will not be available until the maintenance scheduled for November 20, 2018.

We apologize for the wait.


■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


November 6, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Star Search: In Elysium event!

These packs will be available starting on November 06, 2018, post-maintenance and end on November 12, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.


2) The limited-time event, Star Search: In Elysium, begins today!

In Elysium will be available starting on November 06, 2018, post-maintenance and end on November 12, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to the above may be subject to change without prior notice.

3) Album Update!

You can now use the arrow keys to turn pages while you are viewing a unit within the album.

4) Leana's Shop Drop Rates Adjusted

The frequency and number of Silver Medals appearing from Leana's Shop has been reduced.

5) OP Exchange Update

You can now buy multiple items at once in the OP Exchange!

■Reminder About PR Card Rewards in the In Elysium Event

Players who are eligible to receive 11★ Terpsichore, INTERPRETIVE will receive them after the event ends on November 12, 2018!

We apologize for the wait! ■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


November 4, 2018

■Conclusion of Short Maintenance

Thank you for playing FANTASICA!

On November 4, 2018, we conducted a short maintenance from 1:30 am PDT to 1:30 am PST to adjust for Daylight Saving Time.

This maintenance has concluded.

We apologize for any inconvenience this downtime may have caused and hope you continue to enjoy your stay in the world of Fantasica!


November 2, 2018

■Notice for Short Maintenance

Thank you for playing FANTASICA!

We will be performing a short maintenance on November 4, 2018 from 1:30 am PDT to 1:30 am PST to adjust for the end of Daylight Saving Time.

During this period, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

We apologize for any inconvenience this downtime may cause.

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