Difference between revisions of "November 2013 Announcements"

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(Archiving announcements)
 
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== Nov. 29, 2013 ==
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Thank you for playing FANTASICA!
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We experienced some issues with Soul Stone(L)s not being sent to players who purchased Hyper Packs. The issue has since been resolved.
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We'd like to take the opportunity to apologize for any inconvenience you may have experienced.
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As a token of our sincerity, please accept the following recompense.
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Recipients: Any player that has pulled the Hyper Packs from November 28, 2013 post-maintenance to November 29, 2013 1:44 am PST/PDT.
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Recompense: The appropriate number of Soul Stone(L)s you did not receive in error.
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Receiving Method: Recipients may access their "My Page" at any time and the Soul Stone(L)s will be sent "From the Fanta team" to their Inboxes.
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We apologize again for any inconvenience the above may have caused.
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On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.
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We appreciate your support and hope you enjoy your stay in the world of FANTASICA!
  
 
== Nov. 29, 2013 ==
 
== Nov. 29, 2013 ==

Latest revision as of 17:46, 10 December 2013

Contents

[edit] Nov. 29, 2013

Thank you for playing FANTASICA!

We experienced some issues with Soul Stone(L)s not being sent to players who purchased Hyper Packs. The issue has since been resolved.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced. As a token of our sincerity, please accept the following recompense.

Recipients: Any player that has pulled the Hyper Packs from November 28, 2013 post-maintenance to November 29, 2013 1:44 am PST/PDT.

Recompense: The appropriate number of Soul Stone(L)s you did not receive in error.

Receiving Method: Recipients may access their "My Page" at any time and the Soul Stone(L)s will be sent "From the Fanta team" to their Inboxes.


We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Nov. 29, 2013

Thank you for playing FANTASICA.

■Legacy Starter Pack and Super Box Notice

While the button for the Legacy Starter Pack states that the first pack is 100 Fanta Pts, the description states that it is 85 Fanta Pts. The 100 Fanta Pts on the button is correct.

Additionally, the button for the Legacy Super Box has "Challenger Packs" displayed on it. "Legacy Super Box" is correct.

We apologize for any confusion this may cause.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Nov. 29, 2013

Thank you for playing FANTASICA.

■BLACK FRIDAY SALE!!!

From 12:00 AM PST on Friday November 29, 2013 to 2:00 AM PST on Tuesday December 3, 2013 there is a special Black Friday Sale here at FANTASICA!

During these 4 days, Legacy Packs will be available at the card pack page.

Legacy Packs contain only units from past series packs. Start pulling now to get an old favorite! The Legacy Super Box will even guarantee you a 6★!

  • Legacy Pack units will NOT have bonus event effects.


Have a happy weekend!

[edit] Nov. 28, 2013

Thank you for playing FANTASICA.

■The following is a list of changes from today's maintenance:

1) For a limited time, Step Up Packs: Season 12 will be available via the Card Pack page.

There are two 7★ units in Season 12 Step Up Packs, including the BRAND NEW 7★ unit, Romulus, Hero of Old! Look out for Vanessa, Beauty in Motion as well! The new Step Up Packs: Season 12 units will give you bonuses during the My Teacher is a Demon!! event so get them now!

The Therion Academy series have also been added to the Season 12 Step Up Packs and they'll give you bonuses now too! Season 12 Step Up Packs will be available from November 28, 2013, post-maintenance to December 10, 2013, at 2:00 am PST/PDT.

Additionally, Magic Pins, a new item useable during My Teacher is a Demon!! event, and Soul Stone(L)s will come bundled with purchases of Step Up Packs.

The content and availability of Step Up Packs may be subject to change without prior notice.


2) Event Bonus Items

Magic Pins which offer special bonuses during My Teacher is a Demon!! event, and Soul Stone(L)s which can be used to help recruit monsters now come bundled with some premium purchases. Check the Card Pack page for more details!

The content and availability of card packs may be subject to change without prior notice.


3) The limited-time event, My Teacher is a Demon!!, begins today.

My Teacher is a Demon!! will be available starting from November 28, 2013, right after maintenance and end on December 10, 2013, at 2:00 am PST/PDT.

My Teacher is a Demon!! event times may be subject to change without prior notice.


4) The Magic Summit Guardian Monster Recruitment begins today.

Monster Recruitment will be available starting from November 28, 2013, right after maintenance and end on December 10, 2013, at 2:00 am PST/PDT.

Monster Recruitment event times may be subject to change without prior notice.


5) Demon Texts are now available for sale at the Shop!

Demon Texts will increase the number of your own units that you can summon to do battle with the powerful Demon Teachers.

A Demon Text costs 100 MobaCoins/Fanta Pts for 1, or 1000 MobaCoins/Fanta Pts for 12.


6) Shop Sale

Demon Texts, as well as a Shop Sale, can be found on the Shop page starting November 28, 2013, post-maintenance, and will remain until maintenance begins on December 10, 2013.

The Demon Text button for 1000 Fanta Pts currently says 12 Sea Shards, but please be assured that it will give you 12 Demon Texts. The button will be replaced with the correct during the next maintenance.

We apologize for any confusion this may cause.

[edit] Nov. 27, 2013

-Notice for Maintenance-

Thank you for playing FANTASICA.

We will be performing system maintenance on November 28, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1) Event: The limited-time event, The FANTASICA Chronicles: The Guns of Hartwood will draw to a close.

2) Card Packs: Therion Academy Series Packs will no longer be available.

3) Card Packs Extras: Wood Tonics will no longer be included in any purchases.


We apologize for any inconvenience this downtime may cause.

[edit] Nov. 21, 2013

The following is a list of changes from today's maintenance:

  1. New card set. The Therion Academy series is now available for purchase.
    • The new units will offer advantages to those participating in The FANTASICA Chronicles: The Guns of Hartwood event and in the next event too, so check them out!
    • Card Packs may be subject to change without prior notice.
  2. The FANTASICA Chronicles: The Guns of Hartwood - Guild Battle Phrase begins today!
    • The FANTASICA Chronicles: The Guns of Hartwood is a guild event where players form guilds and wage war against each for prizes and glory.
    • And in celebration of over 3 million downloads, the ranking reward bracket for the 7★ has been increased!
    • Don't miss this chance for a 7★!

The event dates for the FANTASICA Chronicles: The Guns of Hartwood are listed below.

Guild Prep Phase
November 19, 2013, post-maintenance -- November 21, 2013, maintenance.
Guild Battle Phase
November 21, 2013, post-maintenance -- November 28, 2013, maintenance.
  • You must be in a guild before the start of the November 21st maintenance or you will be unable to participate in the first guild battle.
  • Trading will be disabled for the duration of the event. Please be forewarned.

[edit] Nov. 20, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on November 21, from 12:00 am to 3:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

  1. Event: The limited-time event, The Mystic Summit, will draw to a close.
  2. Event: The Guild Prep Phrase will draw to a close.
  3. 300 M DL Special Login Bonuses will draw to a close.
  4. Trading Disabled

The Trade function will be disabled from November 19, 2013, right after the end of our scheduled maintenance.

Trading is scheduled to be re-enabled post-maintenance on November 28, 2013.

We apologize for the inconvenience.

  • Schedule may be subject to change.

NOTE: All active Trades going into the maintenance will be automatically cancelled. Please be forewarned!


We apologize for any inconvenience this downtime may cause.

[edit] Nov. 19, 2013

There was a technical difficulty where quests would not give out Wood Souls. The problem has since been resolved.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced. As a token of our sincerity, please accept the following recompense after the November 21st maintenance.

Recipients
Any player that has registered with FANTASICA before November 19, 2013, 12:00am PST/PDT.
Recompense
15 Wood Souls

Valid Time Period: November 21, 2013, 2:00am PST/PDT - November 28, 2013, 2:00am PST/PDT

Receiving Method: Access your "My Page" at any time during the Valid Time Period and 15 Wood Souls will be sent "From the Fanta team" to your Inbox.

  • If you do not access your "My Page" within the Valid Time Period, then you will not receive the 15 Wood Souls regardless of whether you are a Recipient or not.

We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Nov 19, 2013

There is currently an issue where Hero Pts cannot be obtained by using Twitter.

We are working on a fix and the issue will be resolved during the November 21st maintenance.

We apologize for any inconvenience this may cause.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

[edit] Nov. 19, 2013

The following is a list of changes from today's maintenance:

  1. New units have been added.
    • Hyper Packs, Premium Card Packs, Premium Boxes, and Premium Megaboxes now have new units.
    • The new units will offer advantages to those participating in The FANTASICA Chronicles: The Guns of Hartwood event, so check them out!
    • Card Packs may be subject to change without prior notice.
  2. A new event begins today - The FANTASICA Chronicles: The Guns of Hartwood!
    • The FANTASICA Chronicles: The Guns of Hartwood is a guild event where players form guilds and wage war against each for prizes and glory.
    • And in celebration of over 3 million downloads, the ranking reward bracket for the 7★ has been increased! Don't miss this chance for a 7★!
    • The event dates for the FANTASICA Chronicles: The Guns of Hartwood are listed below.
      • Guild Prep Phase: November 19, 2013, post-maintenance -- November 21, 2013, maintenance.
      • Guild Battle Phase: November 21, 2013, post-maintenance -- November 28, 2013, maintenance.
    • You must be in a guild before the start of the November 21st maintenance or you will be unable to participate in the first guild battle.
    • Trading will be disabled for the duration of the event. Please be forewarned.
  3. The Mystic Summit tower event available for a limited time!
    • The Mystic Summit will be available starting on November 19, 2013 and ending on November 21, 2013 with the start of the scheduled maintenance.
    • Climb all the peaks for the best rewards!

[edit] Nov. 18, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on November 19, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update.

During this time, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

  1. Event: The limited-time event, Into the Abyss, will draw to a close.
  2. Dream Packs Season 5
    • Season 5 Dream Packs will no longer be available.
  3. Card Pack Extras
    • Abyss Tickets will no longer be included in any purchases.
  4. Trading Disabled
    • The Trade function will be disabled from November 19, 2013, right after the end of our scheduled maintenance.
    • Trading is scheduled to be re-enabled post-maintenance on November 28, 2013.
    • We apologize for the inconvenience.
  • Schedule may be subject to change.

NOTE: All active Trades going into the maintenance will be automatically cancelled. Please be forewarned!

We apologize for any inconvenience this downtime may cause.

[edit] Nov 14, 2013

The following is a list of changes from today's maintenance:

  1. Into the Abyss Head Start Rankings Announced
    • For more details, check out the Head Start Ranking banner on your Main Page.
    • Head Start Rank Rewards will be sent directly to your Inbox.
  2. Notice for iOS Users
    • An update for FANTASICA is now available!
    • Download the latest version from the App store!
    • Check below for instructions!
    • Close app→Double tap Home button→Tap App Store icon→Select Update menu at bottom of screen→Tap Install on upper-right.


We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Nov 13, 2013

Thank you for playing FANTASICA.
Head Start Ranking Banner Misprint
The banner for the Into the Abyss Head Start Rankings contained the following misprint.
Head Start Ranking Banner:
Until Nov. 15th 5 pm PST/PDT.
Correct:
Until Nov. 14th 5 pm PST/PDT.
The Head Start Ranking schedule will reflect the correct text which is also stated in the rules.
Please be forewarned.
We apologize for any inconvenience this may cause.


Notice for Maintenance
We will be performing system maintenance on November 14, from 5:00 pm to 8:00 pm PST/PDT, to prepare for a system update.
During this time, you will be unable to access or play the game.
Please note that maintenance times may be subject to change without prior notice.
We apologize for any inconvenience this downtime may cause.

[edit] Nov 12, 2013

The following is a list of changes from today's maintenance:

  1. New Card Packs:Dream Packs Season 5
    • For a limited time, Dream Packs Season 5 will be available.
    • Season 5 Dream Packs will be available from November 12, 2013, post-maintenance to November 19, 2013, at 2:00 am PST/PDT.
    • A number of newly added units, found only in Season 5 Dream Packs, will offer special bonuses during the Into the Abyss event.
    • Additionally, Abyss Tickets, an item useable during the Into the Abyss gifting event, will come bundled with purchases of Season 5 Dream Packs.
    • Dream Packs are unique in that your chances for drawing 7★s continue to increase as you draw packs. Please check the banner on your My Page for more details.
    • Card Packs may be subject to change without prior notice.
  2. Presenting a new gifting event - Into the Abyss!
    • Into the Abyss is a gift event where players send each other event items for prizes and bonding.
    • Up to rank 100 will receive the 7★ rank reward this time! It could be your chance so go for it!
    • Into the Abyss will be available starting from November 12, 2013, right after maintenance and end on November 19, 2013, at 2:00 am PST/PDT.
    • Into the Abyss event times may be subject to change without prior notice.
  3. Thank you for the 3 Million Downloads!
    • Celebrate with the new Login Bonuses, log in just 7 out of the 9 days and get a beautiful, new 6★ unit!
    • Check out the other great Login Bonuses too!
    • Starts: November 12, post maintenance/End: November 21, maintenance
  4. New Hero Pts Exchange units added!
    • 2 Brand new 5★ units have been added to the game! Get them by exchanging your Hero Pts!

Dream5(S) Ticket and Dream4(S) Ticket Name Display Issue
We are currently experiencing a technical difficulty where newly acquired Dream5(S) Tickets are being displayed as Dream4(S) Tickets, and previously acquired Dream4(S) Tickets are being displayed as Dream5(S) Tickets.

This name display issue will be fixed during the November 14th maintenance.

Until then the tickets currently displayed as Dream4(S) Tickets can be used to pull Dream Packs.

We apologize for any confusion and inconvenience this may cause.


[edit] Nov 6, 2013

The following is a list of changes from today's maintenance:

  1. Season 11 Step Up Packs now have NEW UNITS!
    • The new units will receive bonuses during the Halloween Fiesta event, so get them now!
    • And don't forget! Step Up Packs are on SALE!
    • Card Packs may be subject to change without prior notice.
  2. Halloween Fiesta Head Start Rankings Announced
    • For more details, check out the Head Start Ranking banner on your Main Page.
    • Head Start Rank Rewards will be sent directly to your Inbox.
  3. New Boss, Jack, now appearing in some Fiesta Quests.
    • Jack is a powerful, new boss that can only be damaged with the help of Season 11 Step Up Pack units, All Hallow's Eve units, or any of the units available as an event-exclusive reward. Defeating Jack will offer even more BT Pts than your normal Fiesta Quests.

[edit] Nov 5, 2013

Thank you for playing FANTASICA!

It has come to our attention that the 4★ unit Leonor was receiving more bonus BT Pts than intended.We have resolved the issue and Leonor will now receive the same bonus as other 4★ units.We apologize for any inconvenience this may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

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