Difference between revisions of "September 2018 Announcements"

Revision as of 22:28, 19 September 2018

September 19, 2018

■Star Search: The Hare Up There Event -- Silver Medals & Legend Quests

Thank you for playing FANTASICA.

We have uncovered an issue where players were not receiving any Silver Medals from Legend Quests.

This issue has been resolved.

Players affected by this issue have been sent Time Elixir(P) x 1 for each Legend Quest they have completed since the start of the event up until this fix.

We apologize for any inconvenience the above may have caused. Thank you again for playing and we hope you continue to enjoy your time in the world of Fantasica.

September 18, 2018

■Star Search: The Hare Up There Event Participation Issue

Thank you for playing FANTASICA.

We have uncovered an issue that limited the number of players who could participate in the Star Search: The Hare Up There event.

This issue has since been resolved and all players should now be able to participate in the event without mishap.

We apologize for both the inconvenience, and confusion, caused by this issue and would like to offer recompense as follows:

1) Players who joined the event, up until the time the issue was fixed, will receive Gold Medal x 100.

2) Players who joined the event, but were unable to form a team, will receive the recompense listed in 1) and an additional Potion (P) x 10.

Thank you again for playing and we hope you continue to enjoy your time in the world of Fantasica.

September 18, 2018

Thank you for playing FANTASICA!

■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Star Search: The Hare Up There event.

These packs will be available starting on September 18, 2018, post-maintenance and end on September 24, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

Schedule and content pertaining to these packs may be subject to change without prior notice.

2) The limited-time event, Star Search: The Hare Up There, begins today!

The Hare Up There will be available starting on September 18, 2018, post-maintenance and end on September 24, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to both events may be subject to change without prior notice.

3) The OP Unit Exchange has been updated with new units! Check 'em out!

■Grand Sphere Crossover Event Rewards

Thank you to all of our players, both new and old, for participating in the Grand Sphere Crossover event!

Through your efforts, you have qualified for *all* of the rewards (listed below)! ・Time Elixir(P) ×10 ・Time Elixir(P) ×20 ・7★ Nerio, Goddess of Battle ×2 ・Premium Ticket ×3 ・10★ Bellona, Goddess of All Walks ×2 ・Epic Ticket ×2

Check your Inboxes for your loot!

■Individual PR Rewards in the Hare Up There Event **IMPORTANT**

We encountered an issue preventing us from distributing Mikoto, FULL MOONIES as part of the Individual PR Rewards listed in the rules.

Instead, players reaching the necessary BT Pts for Mikoto will immediately receive Potion(P) x 1. Mikoto will be distributed to players during out next scheduled maintenance.

We apologize for the delay!

■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

September 18, 2018

-Notice for Extended Maintenance-

Thank you for playing FANTASICA.

We will be extending the maintenance originally scheduled to end at approximately 1:00 am PDT to deal with an unforeseen technical issue.

We currently do not have an estimate on what time this maintenance will finish.

• Please note that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

September 17, 2018

■Notice for Maintenance

Thank you for playing FANTASICA!

We will be performing system maintenance on September 17, 2018 from 10:00 pm to September 18, 1:00 am PST/PDT to prepare for a system update.

During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will be affected by maintenance on the date above.

1) Event: The Fantasica Chronicles: The Cost of Betrayal will draw to a close.

2) Card Packs: Series Packs will no longer be available.

3) Card Packs: 5★ Plus Packs will no longer be available.

We apologize for any inconvenience this downtime may cause.

★Important! Please Read!★

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

September 11, 2018

Thank you for playing FANTASICA!

■The following is a list of changes from today's maintenance:

1) For a limited time, Three Step Packs will be available via the Card Pack page.

Three Step Packs contain new units that offer bonuses to those participating in the Towers of Treasure: The Blooming Shadow event.

These packs will be available starting on September 11, 2018, post-maintenance and end on September 24, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

Schedule and content pertaining to these packs may be subject to change without prior notice.

2) The limited-time event, Towers of Treasure: The Blooming Shadow, begins today!

The Blooming Shadow will be available starting on September 11, 2018, post-maintenance and end on September 24, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to both events may be subject to change without prior notice.

■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

September 10, 2018

■Notice for Maintenance

Thank you for playing FANTASICA!

We will be performing system maintenance on September 10, 2018 from 10:00 pm to September 11, 1:00 am PST/PDT to prepare for a system update.

During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will be affected by maintenance on the date above.

1) Event: Roll the Dice: Chez Fanta will draw to a close.

2) Event: Defender Quests: School's In will draw to a close.

3) Card Packs: Heroic Packs will no longer be available.

3) Card Packs: Series Packs will no longer be available.

4) Card Packs: Ultimate Plus Packs will no longer be available.

5) Card Packs: Three Step Packs will no longer be available.

We apologize for any inconvenience this downtime may cause.

★Important! Please Read!★

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

September 4, 2018

Thank you for playing FANTASICA!

■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Roll the Dice: Chez Fanta event.

These packs will be available starting on September 4, 2018, post-maintenance and end on September 10, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

Schedule and content pertaining to these packs may be subject to change without prior notice.

2) The limited-time event, Roll the Dice: Chez Fanta, begins today!

Chez Fanta will be available starting on September 4, 2018, post-maintenance and end on September 10, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to both events may be subject to change without prior notice.

3) Shard Rewards in the In Their Honor Event *Update*

As written in a notice on August 28. 2018, we encountered an issue where players reaching the 600,000 Shard Reward were recieving Soul Stone (L) x 100, instead of the Soul Stone (L) x 1 stated in the rules.

We have addressed the issue as follows--

1) We have rescinded all 100 of the Soul Stones (L) that were distributed in error and sent those players Soul Stone (L) x 1, as is stated in the rules. 2) Players who have exchanged their Soul Stones (L) for LP have had their LP totals reduced

Players affected by 1) can find their Soul Stone (L) in their Inboxes!

We apologize for any inconvenience the above has caused.

■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Sept. 04, 2018

-Notice for Extended Maintenance-

Thank you for playing FANTASICA.

We will be extending the maintenance originally scheduled to end at approximately 1:00 am PDT to deal with an unforeseen technical issue.

We currently do not have an estimate on what time this maintenance will finish.

• Please note that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

September 3, 2018

■Notice for Maintenance

Thank you for playing FANTASICA!

We will be performing system maintenance on September 3, 2018 from 10:00 pm to September 4, 1:00 am PST/PDT to prepare for a system update.

During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will be affected by maintenance on the date above.

1) Event: Chance Encounters: In Their Honor will draw to a close.

2) Card Packs: Extreme Packs will no longer be available.

3) Card Packs: 5★ Plus Packs will no longer be available.

4) Card Pack Extras: Event items will no longer be included in any purchases of packs listed above.

We apologize for any inconvenience this downtime may cause.

★Important! Please Read!★

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.

■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.

■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!